Weiss Pediatric Care is a single pediatrician practice located in Sarasota, Florida. When we opened our doors a little over 4 years ago, we were determined to achieve NCQA PCMH recognition. We began the application process twice, only to give up because the task seemed insurmountable. We simply didn’t have the time, staff, or resources that it would take to navigate the complex PCMH standards.
Enter Jennifer Martin in March of 2017. With the deadline for 2014 PCMH looming on October 1, Jennifer assessed where we were and what we needed to do to make it to the finish line in a few short months. She created a timeline and a to-do list and walked alongside us through our successful submission on September 28, two days ahead of schedule!
Last week, we received notification that we achieved Level 3 NCQA PCMH recognition. We did it, and it is largely because of the brilliant guidance, coaching, and encouragement that we received from Jennifer. She helped interpret the nuances and intricacies of the application in ways that made them actionable. She responded to our S.O.S. emails and phone calls quickly, and always with patience. And when it felt like the finish line was simply unattainable, her confidence and encouragement kept us going. Weiss Pediatric Care is so grateful to Jennifer for helping us achieve the highest level of NCQA PCMH recognition.